Terms of service

Last updated: 21 September 2026

These Terms of Service govern access to and use of the Éclats d’Ailleurs website.

The website is operated by Elodie SUMEIRE, a sole proprietor (Entrepreneur Individuel), trading as Éclats d’Ailleurs.

By browsing this website, users agree to comply with these terms.

1. Access to the website

Éclats d’Ailleurs endeavours to ensure that the website is accessible and operates properly.

Access may nevertheless be temporarily interrupted, including for maintenance, updates, technical reasons or circumstances beyond our control.

2. Use of the website

Users agree to use the website lawfully and not to interfere with its operation or security or with the rights of Éclats d’Ailleurs or third parties.

Any fraudulent, abusive or disruptive use of the website is prohibited.

3. Information and products displayed

Éclats d’Ailleurs endeavours to provide information about the products offered on the website that is as accurate as possible.

As some products are handmade, slight variations may exist between the photographs and the product received. Product features and any characteristics arising from their manufacture are described on the relevant product pages and in the General Terms and Conditions of Sale.

Photographs and images are presented with the greatest care. However, colours may appear slightly different depending on the screen or device used.

4. Orders

Purchases made through the website are governed by the General Terms and Conditions of Sale of Éclats d’Ailleurs.

Information concerning prices, payment, pre-orders, delivery, withdrawal rights, returns, refunds and statutory warranties appears in those terms and in the relevant policies available on the website.

In the event of any inconsistency between these Terms of Service and the General Terms and Conditions of Sale concerning an order, the General Terms and Conditions of Sale prevail.

5. Intellectual property

Texts, photographs, images, graphics, logos and other content on the website are protected by applicable intellectual property rights where they belong to Éclats d’Ailleurs or are used with the permission of their rights holders.

Any unauthorised reproduction, representation, modification, distribution or exploitation of this content is prohibited, except as permitted by law.

6. Third-party links and services

The website may use or provide access to services offered by third parties, including payment, delivery or certain technical features.

Those services may be subject to the relevant providers’ own terms and policies.

7. Personal data

Personal data collected in connection with use of the website is processed in accordance with the Privacy Policy of Éclats d’Ailleurs, available on the website.

8. Liability

Éclats d’Ailleurs cannot be held liable for consequences arising from use of the website in breach of these terms or from an external event reasonably beyond its control.

Nothing in these Terms of Service is intended to limit or exclude rights that consumers are entitled to under mandatory applicable law.

9. Changes to these terms

These Terms of Service may be amended to reflect changes to the website, its features or applicable regulations.

The version applicable to browsing is the version published on the website on the date of consultation, without prejudice to the contractual terms applicable to orders already concluded.